Legal – Essential Storage

Privacy Policy

Essential Storage  |  Effective Date: July 6, 2026  |  Last Updated: July 6, 2026

1. Introduction

Essential Storage ("we," "us," or "our") operates the website essential-storage.com and provides self-storage services in Michigan and Arizona. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with our services. By using our website, you agree to the practices described in this policy.

2. Information We Collect

We collect information you provide directly to us, including:

  • Full name
  • Email address
  • Phone number
  • State/location (Michigan or Arizona)
  • Any message or inquiry content you submit

We may also automatically collect certain technical data when you visit our website, including IP address, browser type, pages visited, and referring URL, via cookies and similar tracking technologies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries about storage unit availability
  • Send appointment reminders and account-related notifications
  • Communicate transactional information about your storage unit or reservation
  • Send SMS/text messages only to contacts who have explicitly opted in via our website form
  • Improve our website and customer experience
  • Comply with applicable laws and regulations

4. SMS / Text Message Communications

Opt-In: By submitting our contact form and checking the SMS consent box, you agree to receive text messages from Essential Storage at the phone number you provide. Messages may include availability updates, appointment reminders, account notifications, and responses to your inquiries.

Message Frequency: Message frequency may vary.

Message & Data Rates: Standard message and data rates may apply depending on your carrier plan.

Opt-Out: Reply STOP to any message at any time to unsubscribe. You will receive one confirmation message and no further messages will be sent.

Help: Reply HELP to any message or call us at (855) 951-0869 for assistance.

No Third-Party Sharing: We do not sell, rent, or share your phone number or SMS consent with any third party for their own marketing purposes.

5. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

  • Service Providers: Third-party vendors who assist us in operating our website, sending communications, or conducting our business, subject to confidentiality obligations
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to you

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how visitors use our site. You may configure your browser to refuse cookies; however, some features of our site may not function properly without them.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies independently.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

10. Your Rights

Depending on your state of residence, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us using the information below.

11. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us Essential Storage
18000 Brown Drive, Chelsea, MI 48118
Phone: (855) 951-0869
Email: [email protected]
Website: essential-storage.com

Terms & Conditions

Essential Storage  |  Effective Date: July 6, 2026  |  Last Updated: July 6, 2026

1. Acceptance of Terms

By accessing or using the Essential Storage website at essential-storage.com ("Site"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Site. Your continued use of the Site constitutes your ongoing acceptance of any updates to these terms.

2. Use of the Site

You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others. You may not:

  • Use the Site to transmit any unlawful, harmful, or offensive content
  • Attempt to gain unauthorized access to any portion of the Site
  • Use automated tools to scrape, crawl, or extract data from the Site
  • Impersonate Essential Storage or any of its employees or representatives

3. Storage Services

The information presented on this Site regarding storage unit availability, pricing, and features is provided for general informational purposes. Actual availability and pricing are subject to change. A separate storage rental agreement governs all storage unit rentals and is the binding contract between Essential Storage and the renter.

4. SMS Communications Consent

By submitting a contact form on our Site and checking the SMS consent box, you expressly consent to receive automated text messages from Essential Storage at the phone number provided. These messages may include storage unit availability updates, appointment reminders, account notifications, and responses to your inquiries. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP or call (855) 951-0869 for assistance. Consent to receive SMS messages is not a condition of purchasing any service.

5. Intellectual Property

All content on this Site, including text, images, logos, graphics, and page layout, is the property of Essential Storage or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our prior written consent.

6. Disclaimer of Warranties

This Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Essential Storage does not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any information on the Site.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Essential Storage shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this Site or our services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from your use of the Site shall not exceed the amount you paid to us, if any, in the twelve months preceding the claim.

8. Third-Party Links

Our Site may contain links to third-party websites. These links are provided for your convenience only. Essential Storage does not control those websites and is not responsible for their content, privacy practices, or availability. Accessing third-party sites is at your own risk.

9. Privacy

Your use of this Site is also governed by our Privacy Policy, which is incorporated into these Terms and Conditions by reference. Please review our Privacy Policy to understand our data practices.

10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Michigan, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Michigan.

11. Indemnification

You agree to indemnify, defend, and hold harmless Essential Storage, its officers, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorney's fees) arising out of or related to your use of the Site or violation of these Terms and Conditions.

12. Changes to These Terms

Essential Storage reserves the right to update these Terms and Conditions at any time. Changes take effect immediately upon posting to the Site. Your continued use of the Site following any changes constitutes your acceptance of the revised terms. We encourage you to review these terms periodically.

13. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Essential Storage 18000 Brown Drive, Chelsea, MI 48118
Phone: (855) 951-0869
Email: [email protected]
Website: essential-storage.com